FullKit.com
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Knowledge base
Full Kit Gear
About Full Kit Gear
2
Where are your stores and when are they open?
Are you hiring?
Products
6
Do you have...?
Will you be getting more of...?
Can you special order...?
Do you sell custom garments online?
How do I know what size I need?
View all 6
Gift Cards
5
Does FullKit.com sell gift cards?
Can I have a gift card sent directly to a gift recipient?
How do I redeem a gift card online?
Can I redeem a gift card purchased online at a Full Kit Gear store?
Can I redeem a gift card purchased in-store or on the old FullKit.com website at the current FullKit.com?
Ordering
6
Can I pick up my order at Full Kit Gear in Chicago?
Can I pick up my order at Full Kit Gear in Provincetown?
Are the prices the same in your stores and on FullKit.com?
Do you charge sales tax?
I didn't get the sale price or promotion shown. What should I do?
View all 6
Shipping
8
How much is shipping?
Where does my order ship from?
Can you please make sure my order is packaged discreetly?
Can I have my order shipped to my PO Box?
Do you ship to...?
View all 8
Returns
3
What is the return policy?
How do I make a return?
Can I make a return to the store?
Everything Else
1
What if my question is not answered here?
Discount Codes
1
Template for Discount Code Inquiries
Sales, Price Adjustments and Discounts
1
Price adjustment for items purchased before a sale started
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