Ordering

Can I pick up my order at Full Kit Gear in Chicago?
Thank you for reaching out to Full Kit Gear. During the pandemic we added the order online/pick up in store option to help navigate that challenging ti...
Sun, May 22, 2022 at 9:05 PM
Can I pick up my order at Full Kit Gear in Provincetown?
Thank you for reaching out to Full Kit Gear. During the pandemic we added the order online/pick up in store option to help navigate that challenging ti...
Sun, May 22, 2022 at 9:05 PM
Are the prices the same in your stores and on FullKit.com?
Nearly all of our prices are the same in our stores in Provincetown and Chicago, and online at FullKit.com. There are rare occasions when a promotional pric...
Tue, Jun 29, 2021 at 5:55 PM
Do you charge sales tax?
Because of our presence in Chicago and Provincetown, we are required to collect sales tax on orders being shipped to Illinois or Massachusetts. In Illinois...
Tue, Jun 29, 2021 at 5:59 PM
I didn't get the sale price or promotion shown. What should I do?
While it happens very rarely, occasionally a sale price or promo shown on a product page will not be reflected during checkout. If this happens to you, plea...
Tue, Jun 29, 2021 at 5:59 PM
Why haven't I received a confirmation email?
Have you checked your spam/junk mail folder? That's the first place to look if you placed an order and haven't received a response. Our system will ...
Tue, Jun 29, 2021 at 6:00 PM